Terms and conditions
By placing your order with us, you agree and
accept the bellow terms and conditions.
Orders are welcome -
selected and confirmed here in our web-shop, or filled in our price-list/order
form and sent to us via e-mail:
For all European
destinations and at the same time- for orders for up to 1500,00 eur, our
web-shop will calculate the shipping price immediately, letting you decide
quickly and easily for your order.
For bigger orders we will precisely check transport costs, so that we guarantee minimum shipping expenses for you.
Lead-time would take
up between 2 and 4 weeks normally, but we are always ready to speed up
production and shorten our terms in case an important deadline has to be
All prices in the
web-shop include 20 % VAT.
Companies from the
European Union with a valid VAT number can pay the goods on their NET value-
i.e. without the 20 % VAT. In that case- the payment should be effected only
after our confirmation and on the base of a Proforma invoice issued by us.
Payments can be done by
bank transfer or through Paypal ( using an existing Paypal account ) or with a
debit/credit card ( using our virtual POS terminal ). In case you have been
provided with a shipping price – you can make the payment immediately after
confirming your order. The necessary info will be displayed in the order
In case you will pay
with a debit/credit card – we will contact you within 2 days and provide you
with a personalized Internet link to the page of the Bulgarian card operator,
where you will conclude the payment.
Of course you can always
wait until we confirm, that your order is ready and then make the payment just
If you receive goods
with shipping discrepancies or damaged in any way- we will replace them at our
expense. Shipping discrepancies must be reported within 5 days of receipt of
In case for any reason
you wish to return the purchased goods, you can do that at your own expenses. A
refund is allowed only for unused and undamaged products. We have the right to
keep a restock fee up to 15 % of the purchasing value, depending on the
condition of the packaging materials.